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City of Boston

In 2020, I joined the City of Boston’s Department of Neighborhood Development (now Mayor’s Office of Housing) to lead UX for the redesign of their community engagement platform, BuildingHousing. I then expanded the redesign to on-site signage and postcard mailings after user research revealed how important these were in informing residents. 

In the Summer of 2021, I fulfilled a (kid you not!) decade long dream of being a Summer Fellow at the Mayor’s Office of New Urban Mechanics, and spent the summer falling in love with the Boston Public Library. 

At the time, I lived on Newbury Street, Boston’s famous shopping & dining destination. After reaching out to see whether pedestrian-only days were scheduled to resume, I ended up joining the Department of Transportation as the Open Newbury Street 2021 event coordinator.